Let BitCodeUSA's live chat support take you up and beyond
Drive revenue, boost sales, generate leads and scale support with personal customer messaging on your site and in your app.
Drive revenue, boost sales, generate leads and scale support with personal customer messaging on your site and in your app.
Live Chat Monthly Plans |
$799Basic Plan8 Hours/Day, 7 Days A Week |
$1599Medium Plan16 Hours/Day, 7 Days A Week |
$2399Extra Plan24 Hours/Day, 7 Days A Week |
Customizable |
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Total number of agents supported by the plan. | 1 | 1 | 1 | |
(English only) Real-time support via the chat widget on our website | ||||
Allows visitors to rate their chat experience | ||||
Chats are automatically translated within the Dashboard (powered by Google Translate). | ||||
Visitors can send you a message when you are not logged into the Dashboard (or appearing Invisible) | ||||
File Sending/Transfer files with visitors | ||||
Monitor all visitors on your website right from the Chat Dashboard. View their country of origin, browser, OS, and referrer | (30 Days) | (30 Days) | (30 Days) | |
Transfer chats between agents and departments:The agent serving a chat can transfer it to another agent or department | Contact Us | |||
Triggers let you automatically create actions based on specific criteria - a great way to target high value leads | Contact Us | |||
Operating Hours: Ensure you're always available when your customers need you by managing your agents' online/offline status | Unlimited Triggers | Unlimited Triggers | Unlimited Triggers | Unlimited Triggers |
Chat widget customization: Change the title, color, and position of the chat widget | ||||
Advanced widget customization: Change the widget size, message styling, and add an agent avatar | ||||
Widget branding for your chat widget | ||||
Agent leaderboard: Browse our agent stats, including chats served, completed, response time, average duration, and satisfaction ratings | ||||
Installation of Widget | ||||
Chatbots (Powered by the Conversations API)Use the Conversations API to integrate chatbots built by you or with a third-party into Chat. | Contact Us | |||
Blocked Countries: Hide the Chat Support widget in specific countries. | ||||
Provide professional remote maintenance to Customers to fix issues with their product or services | ||||
Get it now | Get it now | Get it now | Contact Us |
We’re here to craft awesome conversations and provide you with a team of world-class experts in chat support so you have one less thing to worry about.
We do it all so you don’t need to worry about anything.We will install chat support button on your site and we will handle the rest. Our business development team will consult with you and understand the nature of your business and your goals.
To ensure visitors become repeat customers, we deliver market-leading customer experiences through live chat agents and chatbots, available 24/7.
One of the key benefits of live chat is the fact that it is there when your customers need it the most. eCommerce is constantly growing with many retailers seeing a shift in the majority of sales occurring online rather than offline.
Contact UsThe live chat definition is very simple. It’s an online communication that enables you and your website visitors to chat in real-time.
Online chat is a great alternative to phone calls or emails. All you or your visitors need to do is to type the message inside the chat box and send it.
Use live chat to grow your business across the customer lifecycle by targeting different audiences with tailored messages.
Your website never sleeps, and neither do we! When people visit your website outside of normal trading hours, it’s important that they find the answers they need before they give up and search somewhere else. Our agents are online 24 hours a day, 7 days a week to ensure that we are always available when your website visitors need us.
Do you want your own staff to receive leads during office hours? You can! We can set up our live web chat software for your own staff to log in whenever they are available. Our experienced team can act as backup during your office hours, and then take over when you log off at the end of the day. This flexible approach ensures you’re never offline and always available to assist your website visitors.
According to Fireclick Research, the average retail and eCommerce website converts less than 3% of web traffic to a sale or enquiry. That means that 97% of your website visitors will leave without making contact! Live chat software allows these visitors seeking answers from your home page to connect with your business through our experienced operators. The Live Chat Monitoring team will engage with potential customers 24 hours a day and convert them into leads.
Advertising is expensive, and when you spend money to get visitors to visit your website it’s important that you maximize the opportunity to convert as many of them into leads and inquiries as possible. With LiveChatMonitoring on your website, you can connect, engage, and convert more of your website traffic into leads and inquiries. This increases your website’s conversion rate, and reduces your cost per acquit.
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